Patient services

Frequently Asked Questions

Most tests take one or two days to complete, although some can take 10 days or longer. If you submitted an Authorization to Use or Disclose Protected Health Information (PHI) form (also available in Spanish), results are typically available within 30 days of form submission.
Results can be emailed, faxed, mailed, or accessed through our Patient Results Portal on your desktop or mobile device.
No. No matter how you receive your results, we do not charge.
You should always refer to your healthcare provider with questions about your laboratory results. Additional helpful information is available from various on-line sites, such as http://labtestsonline.org/understanding/
If you do not see the lab results you are searching for from dates of service beginning (11/17/2018), please contact our Health Information Management Services department at info@aalabs.com or by phone at 903-805-9955 for assistance
No. You can only access your own lab results and cannot access results for other family members, including minors

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